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Frequently Asked Questions

We're ready to help! Please review our customer Frequently Asked Questions below.

Humble Gum is a graphic t-shirt business that promises original graphics and high-quality material. We specialize in completely honest designs that help describe anyone who chooses to wear our shirts.

Our hope is to provide customers with light-hearted fun for both themselves and those around them.

Free worldwide shipping is a promise to all our customers. No minimum purchase is required.

We partner with reputable print-on-demand suppliers worldwide, so depending on where you are, your order is printed and shipped from the facility that can do it most efficiently!

The print-on-demand method prevents overproduction of our products, allowing us to reduce paper waste during the creation of our goods.

We can sell our products to customers in 15 countries worldwide. These countries consist of the following:

North America: United States, Canada

South America: Brazil

Asia: Japan

Europe: United Kingdom, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden

We hope to expand on this list moving forward!

It takes 2–7 days to fulfill an order, after which it’s shipped out. The delivery time after fulfillment depends on your location, but can be estimated as follows:

  • USA: 3–7 business days
  • Canada: 6-10 business days
  • Europe: 6–8 business days
  • Japan: 4–8 business days
  • Brazil: 6-10 business days

More than 50% of our orders are shipped within 3 business days.

97.66% of our orders are shipped within 5 business days.

Once your order is fulfilled, you will receive a tracking number via your order completion email. Please note that order completion will take 2-7 days after placing your order.

If complications with order tracking ever occur, please contact us at help@humblegum.com for assistance.

As a Print-on-Demand business, we do not issue returns once the order is in the PROCESS OF CREATION. 

However, if you contact us within 1 hour of placing the order, we can cancel your order and refund your money. This provides us enough time for cancellation throughout the day, regardless of where and when the order is placed.

Please include your order number in the cancellation request.

No problem! 

If you aren’t 100% satisfied with your items, or received defective goods, please get in touch with us at help@humblegum.com and include pictures in your refund/exchange request if possible. 

We accept refund requests within 30 days of your delivery date.

Unisex garments are sized based on men’s measurements. 

Women may need to order one size down in these shirts. For example, someone that usually wears a medium women’s shirt can order a small unisex garment for a similar fit. 

Please refer to the size guide located within any of our product pages to better assess what size you wish to request!

We accept ALL major credit cards, PayPal, Apple Pay, and Google Pay.

All purchases are protected with secure payment encryption, so please purchase with confidence.

An additional customs and tax fee can occur on international orders outside the United States. This fee is not in our control and is assessed by your local customs office. 

Customs policies vary widely for every country.

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